The objective of the visit was to provide the newly admitted batch a unique learning exposure by closely observing the functioning of an industrial operation.

The visit began with a nice drink of milk offered to all participant in the company compound. Following that, Ms. Neha, a company representative, gave brief knowledge about the history of successful years of Mother Diary and also describes the number of products produced by the organization and what is the process of making such high-quality milk and other products which nearly has maximum number of shares in the market. She informed about the company and its different products, followed by a foray into the entire processing at the plant. She described how Mother Dairy is achieving consumer satisfaction by continuously ensuring quality in its range of products. She also discussed how Mother Dairy is facing the increasing competition and its future plans to expand the operations in the untapped markets of India.

Further, she gave the students a guided tour of the premises while providing information about how the milk and dairy products began to be produced in India. She also spoke about the past years’ experience at Mother Dairy and how the organisation used to compete in different states by different names of same products. She also explained about the process of ensuring the quality and hygiene of milk and as well as the contribution of the farmers. The entire process of ‘clarification, homogenisation and pasteurisation was well explained.

Overall it was a memorable day out for the students. They found the session highly informative and engaging and raised many queries which were duly answered.