with eminent experts from leading experts including Mr. Feroz Khan - KPMG, Mr. Prasanna Lohar - Dutch Bank, Mr. Anand - Technplus Media and Ms. Pooja Chaitrath - Cryoviva Biotech Pvt. Ltd. He spoke on the theme irrespective of the industry verticals today are thinking about SaaS and whether or not it is right for their organization to leverage SaaS applications. Though SaaS is a great invention and delivery model but would SaaS be a universal fit for every application and industry category.

In highly controlled industries by the regulator like Financial Sector and historically not much of the Indian FS clients have adopted SaaS products for their core processing, can SaaS be considered for Core banking solution same as CRM or HCM solution. The discussion also covered the areas like SaaS based core processing solution with various software categories, determinants of determines the suitability of SaaS products for the various software categories beyond CRM and HCM?

Customer experience is one of the most talked about topic among B2B and B2C SaaS products in India, what’s your view on SaaS product ensuring customer experience through its offering? The current maturity level for most of the SaaS products in terms of info security, governance and compliance and is India ready to adopt it fully and the best practices and stories for building and growing a great SaaS product and company.