Session started with a very interesting round of questions for the participants focused on mapping their perception about the utilityand effectiveness of Performance Management System in their organization. Mr. Kaura talked about the various challenges in PMS, particularly the element of subjectivity or managerial judgement involved in performance appraisal. He shared the best practices in this area and discussed about Formal Appeal Process that is followed by CRISIL in order to address any grievances related to Performance Appraisal. 

Mr. Raghu Pant elaborated the process of Continuous Performance Management and the importance of aligning it with business. He said that Performance Management is going to be very dynamic in future. It will be aimed at building right set of behaviours, coaching and mentoring than just measuring performance of employees.

Both the speakers concluded the session with a brief summary where they said that Performance Management System has to be developed and customised according to the organizational needs. If the system is followed with Discipline, Rigour, Transparency and Consistency, it will be a success.

The session was very insightful and appreciated by all the participants. Apart from the faculty members, the webinar was also attended by students of MBA First Year, for whom it was an eye opening experience.