Prof. Yachna focused on importance of Clinical communication in Medical Profession and for achieving professional excellence. With experiential exercises, and Listening techniques, she sensitized the importance of active listening to improve doctor patient relationship.

The training was a mix of both the slide show coupled with some interesting activities to sensitize the Faculty members (Doctors)  for giving effective and quality service in general and making their interactions with patients more polite, clear and result oriented.

Various exercises helped participants to identify specific tools they need to use, to gain control of their time. The learning environment was highly interactive and resulted in deep routed team cohesiveness among the participants.